● The action of helping or doing work for someone

● An act of assistance or advice given to                       customers during and after the sale of goods

● A business whose work involves doing                       something for customers but not producing             goods; the work that such a business does

● The action of helping or doing work for        someone

● An act of assistance or advice given to         customers during and after the sale of       goods

● A business whose work involves doing       something for customers but no                   producing  goods; the work that such a       business does

The action of helping or doing work for someone

An act of assistance or advice given to customers during and after the sale of goods

A business whose work involves doing something for customers but not producing goods; the work that such a business does

Today Technology is a crucial driving force of any business strategy. It has become imperative for every organization to effectively leverage technology to foster innovation, increase productivity, enhance competitiveness, and gain an edge over rivals.
Our services are designed to assist you and achieve your goal.

Support Services

We offer end-to-end support to the systems and solutions we provide. From installation and implementation to training, and its continuity with repair and maintenance, updates and upgrades, and ensuring availability of your services to your customers at all times... 24x7.

We provide nationwide service to our customers through our 12 locations, across the country. Our team of service engineers, who are highly qualified, trained, certified , and experienced along with our well-stocked workshop ensure minimal downtime. Additionally, we are supported by our technology partners in further support, training, and spare parts.

Their Effort

Rain or shine, snow or flood, our service engineers are true heroes, they stop at nothing to make sure that your system is up and your customer service is available all the time.

Managed Services

Let us be your technology partner for your systems & solutions, and take care of your day-to-day IT needs, allowing you to concentrate on optimizing your resources and deliver in your core business. With Elite by your side, you can be assured that your IT requirements are in safe hands, enabling you to focus on what really matters your main business. With our end-to-end managed services, we will manage your IT.

We provide end-to-end managed services to the ATMs to the Banks and financial institutes. We have setup ATM Lounges in many business centers in Nepal including the Arrival Hall of Tribhuvan International Airport. Where we provide space, infrastructure, connectivity, surveillance, security, deploy maintain and manage ATMs.
We provide Banks monitoring and manage the their ATM, CDM, CRM and other SelfService Touchpoints. With out service banks will have minimum service downtime and maximum, availability of its services through these touchpoints. Our monitoring and management services include:

➊ Incident management with Help desk
➋ E-journal and Content management services
➌ Consumable management
➍ ATM repair and maintenance
➎ ATM Monitoring, reconciliation and settlement.

With our Payment Transaction service platform we provide card payment processing, card management, POS and Merchant Management services. Our services enable banks to provide its customers card based payment system and services to its customers without any investment on the technology nor hassle of day to day technology management.

We provide end-to-end managed services to the ATMs to the Banks and financial institutes. We have setup ATM Lounges in many business centers in Nepal including the Arrival Hall of Tribhuvan International Airport.

We provide ATM, space, infrastructure, connectivity, surveillance, security, and maintain and manage them.

We provide Banks monitoring and manage the their ATM, CDM, CRM and other SelfService Touchpoints. With out service banks will have minimum service downtime and maximum, availability of its services through these touchpoints.

Our monitoring and management services include:
● Incident management with Help desk
● E-journal and Content management services
● Consumable management
● ATM repair and maintenance
● ATM Monitoring, reconciliation and settlement

Our monitoring and management services include:
● Incident management with Help desk
● E-journal and Content management                services
● Consumable management
● ATM repair and maintenance
● ATM Monitoring, reconciliation and                settlement

Payment Transaction Processing

With our Payment Transaction service platform (Payment Switch) we provide card payment processing, card management, POS and Merchant Management services. Our services enable banks to provide its customers card based payment system and services to its customers without any

investment on the technology nor hassle of day to day technology management. We are using payment platform from Hitachi Digital Payment Systems for the processing services.

Professional Service

Leverage our over two decade of experience, along with our deep knowledge of IT and expertise in the local environment, to integrate and implement IT solutions that can help your business succeed. Our team is dedicated to share our expertise with you, so you can benefit from our knowledge and experience in the field of IT.

● Design, build and commission SmartBranch (Digital Branch Transformation)
● EMV, PCI and Data Security
● Business Process Automation & Digitization
● Alternative Delivery Channel
● Digital Banking & Payments

● Design, build and commission                         SmartBranch (Digital Branch                             Transformation)
● EMV, PCI and Data Security
● Business Process Automation &                      Digitization
● Alternative Delivery Channel
● Digital Banking & Payments

Countrywide Support

Best in Service

Happy Customer